Returns & Exchanges
At Philips Domestic Appliances, we want you to be fully satisfied with your home solutions, which is why we offer a 30-day return window for items in their original condition and packaging.
Initiate Your Request
Log into your account portal or use our guest order tracker to select the items you wish to return and receive a Return Authorization number.
Pack Your Product
Securely place the appliance in its original box, ensuring all accessories, manuals, and protective inserts are included to prevent damage during transit.
Affix Shipping Label
Download and print the prepaid shipping label provided in your confirmation email and attach it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned appliance, your refund will be processed back to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing